Terms of Service

Terms of Service

Last updated: August 25, 2026

1. Introduction and Store Identity

Welcome to Tip Trend, accessible at tiptrend.shop. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing or using our site, you agree to be bound by these Terms.

Tip Trend is an independent multi-brand online store operated by Aster Retail Operations LLC, a Delaware limited liability company. Aster Retail Operations LLC manages the daily operations of this storefront, including product selection, order processing, customer service, and compliance with applicable laws. References to "Tip Trend," "we," "us," or "our" in these Terms refer to the operator of this store, Aster Retail Operations LLC, acting through the Tip Trend storefront.

Tip Trend is an independent online nail specialist offering carefully curated press-on nails, fake nails, and nail art accessories. Our catalog features products from PaintLab, imPRESS, and Huda Beauty. We are not the official brand store for any of these brands, and we do not claim to be their authorized online retailer beyond our status as an independent seller of their authentic products.

2. Eligibility and Account Use

To use this website and make purchases, you must be at least 18 years of age, or the age of majority in your jurisdiction, and capable of entering into a binding contract. By placing an order, you confirm that you meet these requirements.

You may browse the site without creating an account. If you choose to create an account or provide personal information during checkout, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use.

3. Catalog Information and Product Descriptions

We take reasonable care to ensure that product descriptions, images, specifications, and availability information shown on our site are accurate. However, minor variations in color, size, design, or packaging may occur due to manufacturing updates, photography lighting, or your screen display settings. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Before a product is listed on our site, we compare its name, size, design, and packaging photos against the brand's official product data. Any discrepancy is reviewed and fixed before the listing goes live. We perform random unboxing inspections of incoming stock to check packaging condition, adhesive quality, and that the item matches its listing. We also monitor repeated customer feedback for early signs of issues.

4. Pricing and Promotions

All prices on Tip Trend are listed in U.S. Dollars (USD) and are inclusive of applicable taxes unless stated otherwise at checkout.

Prices vary by brand collection, nail length, design complexity, and demand. We keep our operating costs low—through digital-only operations, direct relationships with authorized wholesale distributors, and a focused catalog—which allows us to offer competitive everyday prices without inflating list prices. Customer promotions, including storewide discount codes, are funded from the margin created by efficient sourcing and supplier-funded incentive programs. They are not funded by using cheaper materials, older stock, or lower-grade products. A lower price never means lower standards; every product, whether full price or discounted, passes the same sourcing checks, inspection, and handling process.

We may offer promotional discount codes from time to time, such as the code SAVE15 for 15% off eligible items. Coupon eligibility follows the rules shown at checkout. Temporary promotions apply to eligible items only and are always displayed at checkout before you pay, so you can see exactly what you will be charged.

We reserve the right to change prices, modify or discontinue promotions, and correct pricing errors at any time without prior notice. If a pricing error occurs on an order you have placed, we will contact you to confirm before processing the corrected amount.

5. Orders and Acceptance

When you place an order on Tip Trend, you are making an offer to purchase the products in your cart. We may accept or decline your offer at our discretion. An order is considered accepted only when we send a shipment confirmation email. Until that point, we may cancel or refuse an order for reasons including, but not limited to, product unavailability, payment verification failure, suspected fraud, or errors in pricing or product information.

We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders placed under the same account, the same payment method, or the same shipping address.

6. Payment Terms

We accept the following payment methods: Credit card (Visa, Mastercard, American Express, or other major card brands) and PayPal.

When you place an order, you authorize us to charge the full amount, including product totals, applicable shipping fees, and any applicable taxes. Your payment method will be charged at the time of order placement or when we confirm your order, depending on the payment method used. All payment information is processed securely, and we do not store full card details on our servers.

If a payment is declined, fails, or is later disputed, we may cancel the order and, if products have already been shipped, we may seek recovery of the products or payment through available remedies. You agree to pay all amounts due in connection with your order, including any bank fees, chargeback fees, or collection costs that may arise from a failed payment.

7. Shipping and Delivery

We offer the following shipping options for orders shipped within the United States:

• Standard shipping: $8.00 per order.
• Free shipping: On all orders over $45.00.

Free shipping is applied automatically at checkout when the pre-tax order subtotal exceeds $45.00. Shipping fees are calculated at checkout based on your location and selected shipping method. Delivery times may vary depending on your location and the shipping carrier. We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.

Title and risk of loss pass to you upon delivery of the products to the carrier. We encourage you to inspect your package upon delivery and report any visible damage to the carrier and to us promptly.

8. Returns and Refunds

We accept returns of unworn, unused, and unopened products within 30 days of delivery. To initiate a return, contact our customer support team at support@tiptrend.shop with your order number and the reason for the return. We will provide you with return instructions.

Returned items must be in their original packaging, with all tags, inserts, and accessories included. We reserve the right to refuse a return or to apply a restocking fee if the returned product shows signs of use, damage, or missing components beyond normal inspection.

Upon receipt and inspection of the returned product, we will process the refund to your original payment method within a reasonable timeframe. Refunds are typically issued within 5 to 10 business days after we receive and verify the returned item. Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect item shipped) or the product is defective.

9. Warranty and Product Support

Warranty coverage for products purchased on Tip Trend follows the product information and support guidance provided by the respective brand or manufacturer. We do not provide an independent warranty beyond what is stated in the product listing or by the brand.

If you experience a quality issue with a product, please contact our customer support team with your order number, a description of the issue, and photos if applicable. We will assess the issue in accordance with our quality assurance process and coordinate with the supplier or brand as needed.

10. Authenticity Guarantee and Quality Commitment

We guarantee that every item we sell is an authentic product from the brand named in the listing. Our sourcing records and tracking allow us to trace each order back to our distributor order, so we can verify authenticity when needed.

We purchase only from approved distributors and authorized wholesale partners within each brand's supply chain. We do not source from open marketplaces, clearance resellers, or unknown third-party sellers for the items in our catalog.

If you suspect that a product you received is not authentic or does not match its listing, we encourage you to contact our quality assurance team. To help us investigate, please provide:

• Your order number and the email address used for the order.
• Clear photos of the product, packaging, and any labels or batch codes.
• A description of the issue and how the product differs from what you expected.
• If available, the product SKU or style name from the listing.

Our review process is as follows:

1. We log the claim and assign a tracking number.
2. We review submitted photos and compare them with the listing and supplier data.
3. We check our sourcing records for the specific batch or SKU.
4. We contact the supplier for verification if needed.
5. We decide and send the remedy, usually within the response time stated in our policy.

If we confirm that an item is not authentic, we will replace it with the correct authentic item or provide a refund in line with the store's return and warranty policies. We will also inform the supplier and take corrective action immediately. We investigate every authenticity or quality claim seriously and keep you updated at every step until the issue is resolved.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, page layouts, and software, is the property of Tip Trend, Aster Retail Operations LLC, or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this site without our express written permission, except for your personal, non-commercial use in connection with purchasing products from us.

All brand names, product names, and trademarks appearing on this site (including PaintLab, imPRESS, and Huda Beauty) are the property of their respective owners. Their use on this site is for product identification purposes only and does not imply any affiliation with or endorsement by the brand owners.

12. Acceptable Use

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use of the site. Prohibited activities include, but are not limited to:

• Attempting to gain unauthorized access to any part of the website, our systems, or other users' accounts.
• Using automated scripts, bots, or scrapers to collect data from the site without permission.
• Uploading or transmitting viruses, malware, or other harmful code.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Engaging in any activity that interferes with the proper functioning of the site or our services.

We reserve the right to restrict, suspend, or terminate your access to the site if you violate these Terms or if we suspect fraudulent, abusive, or illegal activity.

13. Service Availability and Modification

We strive to keep the website available at all times, but we do not guarantee uninterrupted or error-free operation. The site may be temporarily unavailable due to maintenance, repairs, upgrades, or causes beyond our reasonable control, including telecommunications or internet outages.

We reserve the right to modify, suspend, or discontinue any part of the website, any product offering, or any service, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the website or any service.

14. Disclaimers

To the maximum extent permitted by law, the website, its content, and all products sold through the site are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the site, the accuracy or completeness of the content, or the products offered, except as expressly stated in these Terms or as required by applicable consumer protection law.

We do not warrant that product descriptions are free from errors, that the site will be available at any particular time, or that defects will be corrected. You acknowledge that product colors and designs may appear differently on your screen than in person.

15. Limitation of Liability

To the maximum extent permitted by law, Tip Trend, Aster Retail Operations LLC, and their respective officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the website, your purchase of products, or these Terms.

Our total liability for any claim arising out of or related to these Terms, your use of the website, or your purchase of products shall not exceed the amount you paid to us for the specific product or order giving rise to the claim. This limitation of liability applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California and the applicable federal laws of the United States of America, without regard to its conflict of law principles. The merchant location for Tip Trend is 1290 Bayshore Highway, Suite 210, Burlingame, CA 94010, United States.

Any dispute arising out of or relating to these Terms or your use of the website or purchase of products shall be subject to the exclusive jurisdiction of the state and federal courts located in San Mateo County, California. You waive any objection to the venue of such courts on the grounds of inconvenient forum or otherwise.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the "Last updated" date at the top of these Terms and post the updated version on this page. We encourage you to review these Terms periodically to stay informed of any updates.

If we make material changes that affect your rights or obligations, we will take reasonable steps to notify you, such as by email or by posting a prominent notice on the site. Your continued use of the website after the effective date of any changes constitutes your acceptance of the revised Terms.

18. Contact Information

If you have any questions about these Terms, your orders, returns, or any other matter, please contact our customer support team. We are here to help before and after your purchase.

• Primary support: support@tiptrend.shop
• Legal and privacy: privacy@tiptrend.shop

Support hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, excluding major U.S. holidays. Messages received outside these hours are queued and answered on the next business day. We aim to respond to general inquiries within 1 business day and to legal or privacy requests within 2 business days during our service window.

Postal address:

Aster Retail Operations LLC
1290 Bayshore Highway, Suite 210
Burlingame, CA 94010
United States

19. Contact Operations and Escalation

When you contact us, our primary support team will log your ticket with customer details and order reference, review your order and the relevant policy, and answer your question or escalate to the correct specialist department. We provide an immediate handoff to pre-sales, after-sales, quality assurance, legal/privacy, or shipping support when the topic matches their remit.

For legal or privacy matters, our specialist team will review your request against our privacy policy and applicable law, gather the necessary information from internal systems, provide a formal response (or escalate to legal counsel for review), and document the request and response for our records. Unresolved legal or privacy matters may be escalated to senior management.

When contacting us, please include your order number (if applicable), a clear description of the question or issue, and any relevant screenshots or photos. This will help us resolve your inquiry as quickly as possible.